Think it, design it, implement it.
As bsport scales, operational efficiency becomes a strategic lever, not just a cost concern. We're creating this role to lead the intelligent automation of our internal processes, with a clear mandate: deploy agentic AI systems that meaningfully reduce manual workload, streamline team structures, and sustain the quality bar our customers expect.
This is a high-impact, cross-functional position sitting within the Operations. You will
own the AI automation roadmap end-to-end,
from identifying opportunities to shipping production-grade agents and work directly with team leads to redesign workflows around what machines do best.
The role:
AI Agent Design & Deployment
Identify and implement agentic AI solutions targeting the highest-leverage opportunities: cross-team friction points, high-volume processes, and high-cost operations
Design multi-step AI workflows using tools such as n8n, Zapier, LangChain, or equivalent orchestration platforms
Build integrations between AI agents and our core systems (CRM, ERP, support tooling, data warehouse)
Ensure deployed agents are robust, monitored, and continuously improved based on output quality
Operational Redesign
Audit existing processes to quantify automation potential and project FTE impact
Collaborate with department heads to redesign team structures around automated workflows
Define clear KPIs for each automation initiative: time saved, error rate, cost per unit, and headcount optimisation
Drive org-wide adoption through documentation, training, and change management
Strategic Leadership
Own the internal AI automation roadmap and report progress to senior leadership
Build a rigorous evaluation framework to measure the ROI of each initiative
Stay ahead of the AI tooling landscape to ensure bsport is using best-in-class solutions
Contribute to company-wide thinking on responsible AI deployment
You would be great fitif you have:
5+ years of experience in operations, BizOps,
📌 Lead AI Automation (Madrid)
🏢 bsport
📍 Madrid