FEDCEL GROUP, S.
Siga leyendo para comprender completamente lo que este trabajo requiere en cuanto a habilidades y experiencia. Si su perfil encaja, presente su candidatura.
L.
is an international BPO services provider based in Barcelona, Spain.
We deliver top-tier support to our general partners, and we are now expanding our team with Turkish-speaking specialists.
Role Overview: As a Customer Support Agent, you will assist i Gaming players through live chat, email, and phone — ensuring a fast, friendly, and professional service experience.
Key Responsibilities: Deliver excellent support to Turkish-speaking clients.
Respond to inquiries via phone, email, and chat in a timely manner.
Identify, troubleshoot, and resolve issues or escalate when necessary.
Record all interactions accurately in the company’s CRM system.
Maintain a professional, empathetic, and solution-oriented attitude.
Requirements: Fluent Turkish and English (working proficiency).
Excellent communication and interpersonal skills.
Strong problem-solving ability and patience.
Basic computer literacy (MS Office, CRM systems). xqbhyrx
Prior experience in customer service is a plus, but not required.

📌 Customer support with turkish (Santander)
🏢 FedCel
📍 Santander