Roles and Responsibilities: • Manage deployment, operations, and lifecycle activities of integral data center infrastructure across multiple locations.
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• Perform racking, stacking, installation, and commissioning of servers, storage systems, and associated data center hardware.
• Support data center infrastructure expansion, production onboarding, and hardware readiness activities.
• Execute decommissioning and retirement of legacy infrastructure, including servers and storage devices.
• Troubleshoot and resolve hardware-related issues involving power supplies, batteries, controllers, cabling, and connectivity components.
• Coordinate inter-site hardware movement, logistics activities, and vendor communications for infrastructure deployments.
• Maintain accurate asset inventory, lifecycle tracking, rack elevation details, and infrastructure documentation using DCIM tools such as Sun Bird, Device42.
• Utilize ITSM and project management tools including Service Now and Jira for incident management, request tracking, change management, and operational coordination.
• Collaborate with remote data center teams and cross-functional engineering groups to diagnose, troubleshoot,



and resolve operational incidents.
• Monitor and ensure adherence to SLA and MSA commitments across Data Center operations and infrastructure services.
• Manage facility requirements including space allocation, power, cooling, structured cabling, under-floor cabling, fiber, and dark fiber connectivity.
• Provide hardware asset details, serial numbers, and asset tagging information to procurement and billing teams for PO processing.
• Execute physical cabling activities, uplink connectivity validation, and power infrastructure setup for newly deployed environments.
• Ensure compliance with data center operational standards, safety guidelines, and infrastructure best practices.
• Support infrastructure health checks, preventive maintenance activities, and incident resolution processes. xqbhyrx
• Deliver regular operational updates, technical status reports, and monthly review documentation to stakeholders and management teams.
Technical Skills & Tools: • DCIM Tools: Sun Bird DC Track, Nlyte, Device42, Service Now • ITSM & Ticketing Tools: Service Now, Jira • Asset & Infrastructure Management • Rack and Stack Operations • Data Center Rack & Stack, Structure Cabling & Power Management • Incident & Change Management • Infrastructure Deployment, Commissioning & Decommissioning

📌 Data center engineer (wintel infrastructure) (Santander)
🏢 Infoplus Technologies UK
📍 Santander