Supporting eClerx business in Madrid, Spain and Zurich, Switzerland.
Experience Required: Approximately 10 years of relevant experience.
Employment Type: Full-time - Hybrid
Position Summary
We are seeking an experienced HR Operations Manager to oversee the full spectrum of HR operations in Madrid and Switzerland as well as other EU regions as the business grow and expand in Europe. The ideal candidate will have a strong hands‐on knowledge of HR operations, including payroll coordination, good command of labor and employment laws, and solid experience in employee relations. This role compliance, drive operational excellence, and support an engaging and inclusive workplace culture.
Responsibilities
- Oversee all HR administrative functions during an employee's life cycle to include employee onboarding, offboarding, contract management, HR documentation in compliance with the region's data protection and labor regulations and ensure compliance with statutory employment regulations and collective labor agreements.
- Support employee relation matters through collaboration,



ensuring fair and consistent application of Spanish labor laws.
- Review and update HR policies and employee handbooks to ensure compliance with evolving regional employment laws.
- Drive HR process improvements and best practices to enhance efficiency and employee experience.
- Administer / implement local employee benefits programs as suitable,
- Manage employee leave programs (annual leave, sick leave, maternity/paternity leave, and other statutory or company-specific leaves), ensuring accurate tracking and communication clearly to employees and provide support for related queries.
- Collaborate with global compensation and benefits teams to align local practices with global programs and policies.
- Work closely with integral HR and finance, and legal teams to ensure consistency in policy implementation, HR metrics, and governance.
- Contribute to cross-border HR projects, process improvements, and sy

📌 HR Manager (Madrid)
🏢 eClerx
📍 Madrid