10 sep
|
Sharp Brains Solutions
|
Charo
10 sep
Sharp Brains Solutions
Charo
Skill Set: Helpdesk Support Technician Level 1 Roll Type: FTEContract: B2 B/Freelance Days per week: 5 days per week Language: English & Spanish Location: Majadahonda, Spain Key Responsibilities:1. Provided first-level technical support for desktop and laptop hardware, software, and peripheral-related issues.2. Responded to and resolved incidents and service requests through ticketing systems within agreed SLAs.3. Performed basic IMAC (Install, Move, Add, Change) activities for end-user devices and workstations.4. Installed, configured, and supported Windows operating systems, Microsoft Office, Outlook, and standard business applications.5. Assisted users with password resets,
📌 Help Desk Technician (Charo)
🏢 Sharp Brains Solutions
📍 Charo