Senior Manager Operations - Ocean Export
C.H. Robinson is seeking a Senior Manager Operations – Ocean Export to be based at any of the following EU locations: Barcelona, Valencia, Milan or Paris.

As Senior Manager Operations – Ocean Export you will provide leadership across multiple operation teams in Southern Europe. In this role, you will drive operational excellence, ensuring efficiency, quality, and world-class service delivery across the end-to-end export process.

Additionally, you will lead and develop operations leaders, optimize performance through data-driven insights, and continuously improve processes to meet business and customer objectives.

If you believe your experience aligns with this role, we encourage you to submit your application

RESPONSIBILITIES:
The duties and responsibilities of this position consists of, but are not limited to, the following:

Drive operational performance by monitoring productivity, quality, and service delivery, ensuring alignment with business goals and service standards





Analyze KPIs to identify opportunities and implement improvements that enhance efficiency, service levels, and cycle times

Lead continuous improvement initiatives to optimize processes, remove friction, and increase operational effectiveness

Manage and optimize budget performance to achieve business objectives with maximum efficiency

Lead, coach, and develop operations leaders and teams, fostering a high-performance culture focused on quality and accountability

Build organizational capability by understanding team strengths and aligning skills with business needs

Manage employee performance, engagement, and development, implementing actions to strengthen culture, collaboration, and retention

Partner with Talent Acquisition to build a strong and diverse talent pipeline, including recruiting and onboarding

Oversee merit and equity programs, aligning compensation with performance outcomes

Develop and execute operational strategies that deliver hi

📌 Senior Manager Operations (Madrid)
🏢 C. H. Robinson
📍 Madrid