ING Madrid is seeking a talented Complaints Handler to join the Internal Ombudsman Team within Compliance.
Por favor, asegúrese de leer completamente el resumen y los requisitos de esta ocasión de empleo que se detallan a continuación.
You will resolve customer complaints, ensuring responses are technically sound and aligned with ING policies, while collaborating with internal departments.
You will interpret regulatory requirements, manage investigations, and contribute to continuous improvement by identifying trends and proposing changes to prevent recurrence, with a focus on fair customer outcomes. xqbhyrx
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Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.
📌 Complaints Resolution Specialist—Compliance (Hybrid) (Madrid)
🏢 Ing
📍 Madrid