IT Support Engineer / Plant IT Support Engineer - andalucía Us3 Consultingandalucía, es

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IT Support Engineer / Plant IT Support Engineer
Role Description

We are looking for hands-on IT Support Engineers along with MSSQL DBA’s for a large project to provide onsite technical support within manufacturing and industrial locations.

The role will focus primarily on day-to-day user support, desktop support, application support and local IT troubleshooting , while also assisting with infrastructure and project activities such as Windows upgrades, device refreshes, network issues and local systems support.

This is a broad support role. Candidates are not expected to be specialists in every technology listed , but should have a good general IT support background and be comfortable working independently onsite.

Key Responsibilities

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- Provide onsite 1st/2nd/3rd line IT support to users. (Either 1st or 2nd or 3rd - depending on your experience)

- Troubleshoot Windows desktops, laptops, peripherals and standard office applications.

- Support Microsoft Windows and Microsoft 365 environments.

- Assist users with hardware, software, login, connectivity and application issues.

- Support local networking and connectivity issues.

- Assist with Windows upgrades, PC refreshes and migration projects .

- Support local printers, scanners and other workplace technology.

- Provide basic support around Cisco networking .





- Support virtual environments such as VMware where required.

- Assist with MS SQL-related application/database issues and elevate specialist DBA issues where necessary.

- Support MES / manufacturing systems used within the plant.

- Assist with CAD and engineering applications .

- Support backup/recovery tools, including Rubrik , where used.

- Log, manage and resolve incidents and service requests.

- Liaise with central IT teams and specialist support teams when escalation is required.

- Maintain local IT documentation and asset information.

- Support neighbouring sites where practical and geographically appropriate.

- Provide holiday/sickness cover where required.

Essential Skills

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- Experience in either IT Support, Desktop Support, Service Desk, Field Support or Site Support or DBA .

- Strong Windows desktop support skills.

- Good knowledge of Microsoft Office / Microsoft 365.

- Comfortable troubleshooting hardware and software issues.

- Basic networking knowledge.

- Good communication and customer-facing skills.

- Able to work independently onsite. xqbhyrx

- Willingness to support users in a manufacturing / industrial environment.

Experience with any 4 of the following is essential: (You do not require all noted below)

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- Cisco networking

- VMware

- MS SQL

- MES systems

- Rubrik

- Windows Server

- Active Directory

- CAD applications

- PowerShell

- Manufacturing / automotive IT support

- ITIL environments

- Windows upgrade / migration projects

Experience

2+ years of IT support experience

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📌 It Support Engineer / Plant It Support Engineer - Andalucía (Málaga)
🏢 US3 Consulting
📍 Málaga