09 sep
|
Monzo Bank
|
Barcelona
09 sep
Monzo Bank
Barcelona
Experteer Overview
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In this role you will lead the Subscriptions squad to scale and optimize Monzo’s subscription products (Extra, Perks, Max) across markets. You’ll translate customer needs into initiatives, prioritise high-impact work, and partner with engineering, design, research, data, and marketing to deliver value and improve retention. You’ll collaborate with other Subscriptions squads to ensure a seamless customer experience and rely on data to measure success and guide expansion. This is an opportunity to shape growth at a fast-moving, customer-centric fintech.
Compensaciones / Ventajas
• Build deep understanding of customer needs, behaviours and pain points
• Work with data and user research to identify opportunities across markets
• Define problems to solve, prioritise effectively, and target high-potential impact
• Collaborate with engineering, design, research, data, and marketing to deliver product improvements and new value propositions
• Coordinate with other Subscriptions squads to ensure a strong customer experience
• Track performance against goals and use data to learn what works and what doesn’t
Responsabilidades
• Shipped high-quality digital products in a fast-moving environment
• Experience in subscriptions-based businesses or expansion-focused roles (preferred)
• Ability to work with diverse teams across engineering, design, data, research, marketing, legal and compliance
• Customer-focused with a knack for turning insights into practical product changes
• Data-driven with a track record of experimentation xqbhyrx and optimization
• Comfortable navigating discovery and delivery from problem to tested solution
• Autonomous and capable in ambiguous spaces
• Inspires others with product vision and shares context effectively
• Enthusiasm for experimentation and rapid learning
• Cares about delivering meaningful customer and business outcomes
Requisitos principales
• share options
• pension allowance
• home working allowance
• meal allowance
• free lunches on Tuesdays
• after work drinks on Thursdays
📌 Product Manager, Subscriptions (Barcelona)
🏢 Monzo Bank
📍 Barcelona