Omega CRM Consulting is looking for a Consultant/Business Analyst that would like to collaborate with one of the top global pharmaceutical companies.

Act as OPU Champion in Spain for Vault MLR issues.
Serve as Veeva Vault Corporate Representative in Spain.
Handle incident management for Vault.
Oversee management of Vault Spain users.
Manage new Vault releases and demands.
Manage Corporate Vault requirements and actions requested by Corporate
Vault.
Communicate Vault MLR bridge between Corporate and Spain users.
Provide training to local Spain users on new releases.
Manage Spain Vault MLR teams.
Coordinate with Compliance Medicine on Vault MLR topics.
Provide Veeva CRM support, including survey management.
Manage local BIConnection tool.
Manage and participate in Business Solutions projects.

3 years of proven experience in business Analysis and technical support within IT environments.
~ Proven experience in client-facing roles,



acting as a key point of contact to translate business requirements into technical solutions and bridge communication between Corporate entities and local business teams.
~ Technical Skills: Strong proficiency in SQL, Salesforce Inspector, and advanced Excel.
~ Solid knowledge of process and procedure management, alongside practical experience working with Agile methodologies.
~ Advanced English proficiency (C1 level minimum), both written and spoken.

Salesforce & Veeva Expertise: Hands-on knowledge of Salesforce ecosystem and Veeva Vault platform is a strong plus; experience with other Salesforce Clouds is highly welcome.
ITSM Tools: General knowledge or familiarity with ServiceNow

Permanent contract.
Trainings & Certifications. Home Office.
Health insurance.
Omega CRM, a Merkle Company, is a general digital company specialising in
accelerating the Business Experience (BX) of our clients through customer-centric
solutions, technology, and data – all enhanced by AI.
Together with Merkle, we form the largest Customer Experience Management (

📌 Financial Controller (Córdoba)
🏢 Omega CRM, A Merkle
📍 Córdoba