About Mercier Consultancy Group
Mercier Consultancy Group is one of Europe's most respected international recruitment and business process outsourcing firms, specialising in connecting multilingual talent with outstanding career opportunities across the continent. With a strong track record of placing thousands of professionals in dynamic roles throughout the customer support services sector, we pride ourselves on delivering a seamless, candidate-first recruitment experience. Our mission is simple: to match ambitious, language-skilled individuals with employers who truly value their expertise.
Job Overview
Mercier Consultancy Group is proud to present an exceptional Dutch Speaking Customer Agent position in Greece, offered on a fully remote basis for candidates residing within the country. This is a fantastic opportunity for Dutch-speaking professionals who are passionate about delivering world-class customer support and are eager to build a rewarding career in the customer support services industry. Whether you are already based in Greece or are considering relocation,



this role offers everything you need to thrive — professionally and personally. If you have been searching for Dutch-speaking jobs that combine career growth with an enviable Mediterranean lifestyle, look no further.
Key Responsibilities
Serve as the primary point of contact for Dutch-speaking customers, providing prompt, professional, and empathetic assistance across multiple communication channels including phone, email, and live chat.
Accurately identify, diagnose, and resolve customer inquiries, complaints, and service requests in a timely and efficient manner in accordance with established customer support services protocols.
Maintain a thorough and up-to-date understanding of the client's products, services, policies, and procedures in order to deliver accurate information and guidance to customers at all times.
Escalate complex or unresolved issues to the appropriate internal teams or senior a

📌 Dutch Speaking Customer Agent (España)
🏢 Mercier Consultancy Group
📍 España