Senior Training Manager
Location: Madrid, Spain
Experience: 5+ years
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About the Role
A leading international luxury brand is seeking a Senior Training Manager to lead the development and delivery of global product education across its retail network.
Working closely with cross-functional teams, you will transform seasonal collections into engaging training experiences that build product expertise, strengthen client engagement, and support commercial performance across international markets.
This is an exciting opportunity for someone with a passion for product, storytelling, and retail excellence who thrives in a fast-paced, global environment.
Key Responsibilities
Product Training
- Develop comprehensive product training content for seasonal collections across multiple product categories.
- Translate technical product information into engaging, retail-focused learning materials.




- Identify knowledge gaps within retail teams and create training solutions to address them.
- Partner with digital learning teams to develop e-learning modules and mobile learning content.
- Deliver product training sessions, workshops, and collection presentations for integral and regional teams.
- Integrate styling guidance, product expertise, and client engagement techniques into all training materials.

Training Strategy & Commercial Impact
- Align training initiatives with commercial objectives and retail performance goals.
- Ensure learning content supports strong product knowledge, customer experience, and sales excellence.
- Measure the effectiveness of training programmes and continuously refine content based on feedback and business performance.
- Maintain consistency of product messaging across all markets.

Global Training Support
- Deliver seasonal train-the-trainer programmes for regional learning teams.
- Support onboarding and foundational learning programmes

📌 Senior Training Manager (Chamartín)
🏢 MŌDUM
📍 Chamartín