Are you a Microsoft Contact Centre as a Service (CCaaS) Lead Software Engineer seeking a new interesting challenge ?
If your answer is yes, it’s your lucky day so keep reading, it can be just what you're looking for
✍️ Provide technical leadership and guidance to Software Engineers and SDETs across build and support squads.
• Lead troubleshooting, issue resolution, bug fixes, and performance optimization in production environments.
• Promote DevOps best practices, automation, monitoring, logging, and CI/CD pipelines across squads.
• Ensure compliance with design principles, coding standards, and configuration-over-customization best practices.
• Microsoft Dynamics 365 Contact Center (CCaaS)
• Dynamics 365 CRM
• Azure
• DevOps & CI/CD Pipelines
• Monitoring, Logging & Automation Tools
• Agile / Scrum Methodologies
Bachelor's Degree.
• Strong experience with Microsoft Dynamics 365 Contact Center (CCaaS).
• Strong experience with Dynamics 365 CRM.
• Experience working in Agile environments and DevOps practices.
• Azure knowledge is highly desirable.
• English:



Advanced (C1).
Hybrid (TCS Madrid).
• Remote Work: Up to 2 days per week.
Permanent contract - We offer indefinite contracts from the first day.
• Pay and benefits - Competitive salary and a versátil compensation plan adapted to your needs (Ticket restaurant plan, Childcare Ticket, Transport Ticket and Health Insurance).
• Work from home options ️ - We offer you a financial support every month for your working from home expenses, if your position allows work from home. Opportunity knocks - Being a part of a growing company, we want to support your path with a career development plan and annual performance-based compensation reviews .
• Bring your buddy - If you have referred a friend for an open position under the BYB Scheme and she/he is hired you’ll receive a very attractive cash award.
• Benefit from being a TCSer ️ – By being part of the TCS Spain family you can enjoy benefits, offers and corporate discounts

📌 Lead Software Development engineer (España)
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