As Assistant Front of House Manager, I will fully comprehend the vision of Six
Senses to help people reconnect with themselves, others and the world around
them and our values of local sensitivity and integral sensibility, crafted
experiences, emotional hospitality, responsible and caring, fun and quirky and
pioneering wellness.
Sustainability, Wellness and Out of the Ordinary experiences are at the core of
everything we do at Six Senses. I will safeguard these pillars and its strategic
planning and development and ensure all directives, practices and initiatives
are implemented, embraced, adopted within the hotel.
Duties and Responsibilities
As Assistant Front of House Manager, I will assume full responsibility for the
efficient operation of the Front Office department to provide exceptional
products and services within brand operating standards.
My duties and responsibilities will include:
* Assist the Rooms Division Manager in overseeing the daily operation of the
Front Office, ensuring smooth and efficient guest arrivals, departures, and
in-house experiences.
* Lead,
motivate, coach, and develop the Front Office team, fostering a culture
of emotional hospitality, continuous learning, and empowerment.
* Act as Manager on Duty when required and support operational decision-making
across the Rooms Division.
* Ensure all guests receive warm, personalized, and intuitive service
throughout their stay, anticipating needs and resolving concerns promptly.
* Maintain a thorough knowledge of all hotel facilities, room categories,
rates, packages, promotions, and guest services.
* Support the management of room inventory, room assignments, upgrades, and
occupancy optimization in collaboration with the Reservations team.
* Coordinate closely with Housekeeping, Guest Experience, Engineering, Spa,
F&B;, and other departments to ensure seamless communication and flawless
guest journeys.
* Monitor daily arrivals, departures, VIPs, long stays, repeat guests, and
special reques
📌 Assistant Front of House Manager (Cebreros)
🏢 Ihg
📍 Cebreros