Descripción del trabajoAre you an Automation Engineer & IT Tools Management Optimization Specialist (L3 Support) seeking a new interesting challenge ?If your answer is yes, it's your lucky day so keep reading, it can be just what you're looking for WHAT WILL YOU DO?We are looking for a dynamic, proactive and talented person to join our team and perform the following tasks:Design, develop and maintain automation solutions for IT infrastructure operations.Identify and implement automation opportunities to reduce manual effort and improve service quality.Optimize and manage IT operations tools, monitoring platforms and ITSM solutions.Improve ServiceNow workflows, CMDB quality and operational reporting capabilities.Enhance monitoring and observability platforms, reducing alert noise and improving event management.Automate patching, compliance reporting and recurring operational activities.Develop dashboards, reports and KPI metrics for service reviews and operational excellence.Collaborate with infrastructure, monitoring,



service management and customer teams to drive continuous improvement.WHAT TECHNOLOGIES WILL YOU USE?PowerShell, Python and AnsibleREST APIs and Tool IntegrationsServiceNow ITSM & CMDBCentreon and Azure MonitorSCCM and IntuneITIL v4 FrameworkDashboarding and Reporting SolutionsMonitoring, Automation and Observability PlatformsWHAT ARE WE LOOKING FOR?5+ years of experience in Automation Engineering, IT Operations Tools Management or similar roles.Strong experience with scripting and automation technologies such as PowerShell, Python and Ansible.Hands-on experience with ServiceNow ITSM and CMDB administration.Knowledge of monitoring and event management platforms.Experience integrating systems through APIs and automation workflows.Understanding of ITIL processes and operational governance.Strong analytical and problem-solving capabilities.Advanced English communication skills.WHERE AND WHEN?Workplace: Hybrid (Madrid)Office attendance: 3 days per weekWork

📌 Automation Engineer (País Vasco)
🏢 Tata Consultancy Services
📍 País Vasco