Tech Lead – Customer Success (Madrid)

Tech Lead – Customer Success (Madrid)

09 sep
|
Vitrolife & Igenomix APAC, Part of Vitrolife Group
|
Madrid

09 sep

Vitrolife & Igenomix APAC, Part of Vitrolife Group

Madrid

Build Things the Right Way (Together)
We’re looking for a Tech Lead who enjoys guiding people as much as guiding technology. You’ll balance strong technical leadership with pragmatic delivery, partnering closely with a Digital Product Owner to turn product goals into robust technical solutions. You’ll lead the engineering approach, ensure quality and security, and help the team move fast without compromising on long-term health.

Location:
Parque Tecnológico, Paterna, Valencia, Spain

Your Mission
Your mission is to lead the technical direction and architecture of the Customer Success domain, enabling the team to deliver high-quality, secure, and scalable solutions efficiently and sustainably. You will ensure that short-term product and delivery priorities are balanced with the long-term technical health, maintainability, and evolution of the products, while fostering strong engineering practices and effective collaboration across teams.

What You’ll Do

Design and evolve the technical architecture of the product





Break down features into technical tasks and concrete implementation approaches

Lead sprint planning and technical refinement

Ensure ci/cd and operational practices are in place

Collaborate with platform, security, and enterprise architecture teams

Mentor developers and raise the technical bar across the team

Identify and mitigate technical risks, dependencies, and debt

Support incident resolution and root cause analysis

What You Bring

Strong hands-on experience as a senior engineer or technical lead

Experience of acting as a technical lead in agile or product teams

Solid understanding of cloud-native architectures and integrations

Ability to make clear technical decisions and explain trade-offs

A pragmatic mindset: progress over perfection, but never reckless

Nice to Have

Experience with healthcare interoperability standards (e.g., FHIR)

Regulatory/compliance domain experience (GxP, 21 CFR Part 11, HIPAA, GDPR)

Containerization and orchest

📌 Tech Lead – Customer Success (Madrid)
🏢 Vitrolife & Igenomix APAC, Part of Vitrolife Group
📍 Madrid

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