Digital Transformation Strategic Program Manager Description -

Job Summary

This role is responsible for managing and leading key quality programs across multiple functions and teams, driving a culture of continuous improvement through

AI-powered workflows, intelligent automation, and digital transformation initiatives . The role directs program strategy, budgets, resource allocation, and requirements while assessing risks and developing mitigation strategies — with a focus on

scaling outcomes through technology-enabled solutions . The role ensures alignment with the business unit's strategic vision for

support experience transformation , communicates with stakeholders at all levels, collaborates with internal partners, and evaluates program plans for compliance and

digital readiness .

Responsibilities

Manages and leads key programs involving multiple functions and program teams to drive the quality improvement process and quality culture for multiple products or service offerings for a business unit.

Directs the development of overall program strategy, budgets, resource allocation plans, and general program requirements for the business unit.

Manages activities of supporting program teams and internal and external partners; ensures alignment with unit strategy and owns responsibility for overall program resource management.

Communicates program progress, escalations, and issue analysis to stakeholders; collaborates with business unit management and internal development, manufacturing and service delivery partners to recommend and implement changes to products, processes, or business practices to drive continuous improvement and manage program costs.

Drives innovation and integration of new technologies and quality initiatives into projects and activities in the organization.





Reviews and evaluates program plans and guidelines for compliance with program management guidelines and standards; provides tangible feedback to improve overall program management quality and results for the organization.

Assesses risks, communicates risks to appropriate stakeholders, and develops a risk mitigation strategy and a contingency plan.

Provides subject matter expertise to program stakeholders within the division to solve significantly complex programs/issues.

Provides guidance and mentoring to less-experienced staff members to set an example of program management innovation and excellence.

Education & Experience

Recommended

Four-year or Graduate Degree in Quality Management, Business Administration, Engineering, Computer Sciences, or any other related discipline or commensurate work experience or demonstrated competence.

Typically has 10+ years of work experience, preferably in project and program management, quality, lean six sigma, or a related field.

Preferred Certifications

Project Management Professional (PMP) Certification

Lean Six Sigma Certification

Quality Certification

Knowledge & Skills

Agile Methodology

Automation

Change Management

Computer Science

Continuous Improvement Process

JIRA

Kanban Principles

Lean Manufacturing

Milestones (Project Management)

New Product Development

Process Improvement

Product Management

Project Engineering

Project Management

Project Planning

Project Schedules

Risk Management





Scrum (Software Development)

Software Development

Sprint Planning

Cross-Org Skills

Effective Communication

Results Orientation

Learning Agility

Digital Fluency

Customer Centricity

Impact & Scope

Impacts large functions and leads large, cross-division functional teams or projects.

Complexity

Provides highly innovative solutions to complex problems within established policy.

Disclaimer

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Job

Quality

Schedule

Full time

Shift

No shift premium (Spain)

Equal Opportunity Employer (EEO)

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’sEEO Policy or read about your rights as an applicant under the law here: "Know Your Rights: Workplace Discrimination is Illegal"

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📌 Digital Transformation Strategic Program Manager (Madrid)
🏢 HP
📍 Madrid