- Frame change approaches for operational excellence initiatives, including impact assessment, stakeholder mapping and readiness analysis
- Build and execute change, communication and training plans
- Manage change agents and super-users
- Facilitate workshops and feedback loops to drive adoption
- Apply structured change management methodologies alongside Amadeus project management methodology
- Define and monitor adoption KPIs
- Track performance against plan and propose corrective actions
- Prepare and deliver presentations and reports to leadership and Business Lines
- Support governance and decision-making

Requirements

- Proven experience in change management, ideally within operational excellence, transformation or large-scale deployment projects
- Solid knowledge of change management methodologies and frameworks, such as ADKAR/Prosci and Kotter
- Strong stakeholder management and facilitation skills
- Excellent communication and presentation skills
- Ability to work in a cross-cultural, multi-site environment
- Analytical mindset with experience defining and tracking adoption and performance KPIs
- Proactive, empathetic approach to managing resistance and driving sustainable adoption
- Fluent in English,



written and spoken
- Additional languages are a plus

Core Competencies

Demonstrates expertise in change management methodologies such as ADKAR/Prosci and Kotter, with a strong focus on operational excellence and transformation initiatives. Capable of defining and tracking adoption KPIs while effectively communicating and facilitating stakeholder engagement across diverse environments.

Highest-signal resume keywords

- Change Management
- Stakeholder Management
- ADKAR/Prosci Methodology
- Communication Skills
- KPI Tracking

Hard Skills

- Change Management
- Operational Excellence
- KPI Definition
- Performance Tracking
- Training Plan Execution
- Impact Assessment
- Readiness Analysis
- Workshop Facilitation
- Feedback Loop Management
- Governance Support

Soft Skills

- Empathy
- Analytical Mindset
- Proactivity
- Cross-Cultural Communication
- Facilitation Skills

Industry Keywords

- Transformation Projects
- Large-Scale Deployment
- Change Agents
- Super-Users
- Multi-Site Environment

Tools & Technologies

- Amadeus Project Management Methodology

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📌 Change Management Specialist (Barcelona)
🏢 Jobtailor
📍 Barcelona