Job Title:
Desk Account Manager Online (French-speaking) – Hybrid - LN01
Job Description
The Advisor I, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support.
Experience the power of a game-changing career
Are you passionate about account management, customer success, and innovative AI solutions?
We're a general technology and services leader that powers the brands of the future. We help some of the world's leading organizations accelerate digital transformation through technology and innovative solutions.
As a French-speaking Desk Account Manager Online in Benálmadena (Málaga), you'll help mid-market customers maximize the value of an AI-powered SaaS platform while driving product adoption, customer retention, and business growth.
Career growth and personal development




We'll provide you with the tools, training, and support you need to succeed. You'll develop expertise in Customer Success, SaaS, AI adoption, and Account Management, while working in a collaborative, international environment with real opportunities for career growth.
What you will do in this role
Build and manage customer relationships, promoting the adoption and effective use of an AI-powered SaaS platform.
Identify customer needs and drive upselling, cross-selling, retention, and re-engagement opportunities to maximize account growth.
Guide customers through platform capabilities, remove adoption barriers, and provide tailored recommendations to help them achieve their business goals.
Manage subscription updates, commercial discussions, and customer satisfaction to support long-term retention.
Track customer interactions, opportunities, and performance metrics using CRM tools, ensuring accurate pipeline manag

📌 Desk Account Manager Online (Benalmádena)
🏢 CNX
📍 Benalmádena