Management Level

E
EQ Retirement Solutions is transforming the retirement and pensions markets with leading administration and technology solutions. With over 1200 employees globally, 189 years of knowledge and 11 million pension scheme members and policyholders, we are here to help people plan for a confident financial future by delivering innovative, reliable and customer-focused retirement services. Our teams are driven by a shared commitment to excellence, collaboration and making a real impact to the lives of our clients and customers.
Role Summary
EQ Retirement Solutions are looking for a Relationship Director within their Customer Team.
The Relationship Director reports to the Managing Director of Workplace Pensions and is responsible for leading and developing a small team of Relationship Managers.
The role combines strategic account leadership with direct client ownership, requiring the individual to manage a portfolio of key clients while driving retention, service excellence, and profitable revenue growth.
The postholder will demonstrate strong commercial awareness,



identifying opportunities to maximise value across client accounts while ensuring alignment to governance, regulatory requirements, and EQ’s strategic objectives.
Core Duties/Responsibilities
The successful candidate will be responsible for the following:
- Build and maintain strong relationships with senior decision-makers, including C-suite stakeholders, across key Workplace Pensions client accounts to drive retention and revenue growth
- Own and manage a portfolio of strategic Workplace Pensions clients, acting as the primary escalation point and trusted advisor
- Develop and execute comprehensive account plans, including retention strategies and growth opportunities aligned to client objectives
- Conduct regular strategic and commercial reviews with clients to ensure alignment to business needs and identify opportunities for growth
- Drive revenue generation across assigned accounts by id

📌 Relationship Director (Ponts)
🏢 Equiniti
📍 Ponts