Sequra Eyewear seeks a dedicated Eyewear Customer Support specialist to manage cases end-to-end via phone, email, and CRM for customers and opticians. You’ll resolve payments, financing queries, and order issues with empathy and efficiency.
You’ll work with Optical Service Managers and the operations team, using critical thinking and prioritization to improve processes. Proactive communication in Spanish is essential; English will be used for international coordination.
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📌 Customer Support Agent with Spanish (Barcelona)
🏢 Sequra
📍 Barcelona
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