with strong analytical and problem-solving skills to join our client's team on the late shift. You will be responsible for executing all collections activities in line with Company Policy.
Key Responsibilities: Review and monitor assigned accounts daily using the Collections Tool and applicable reports, including dispute management. Conduct proactive outbound collection calls, emails, and dunning letters. Perform customer account reconciliations as required. Collaborate with Commercial, Customer Experience, and customers to reduce overdue invoices, focusing on accounts without provisions. Manage end-to-end notifications in SAP Dispute Management Tool. Support the Credit team in reviewing blocked accounts and overdue statuses to ensure compliance with AR Corporate Credit Policy.
Qualifications & Skills: 5 years of prior collections experience, Fluent in English and French Strong negotiation and interpersonal skills; able to interact effectively with clients and stakeholders at all levels. Technical knowledge of collection processes. Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
📌 Collections Specialist (Barcelona)
🏢 Gracia101 Talent Solutions
📍 Barcelona
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