09 sep
|
Photonetics
|
España
09 sep
Photonetics
España
Our client is seeking Spanish-speaking Customer Service Agents for a remote customer support role.
Key Responsibilities
- Support customers in Spanish via phone, email, and online communication channels
- Provide accurate information related to products or services
- Resolve customer inquiries by following established processes
- Record customer interactions and outcomes in internal systems
- Meet service quality standards and performance objectives
- Escalate unresolved cases to the appropriate support teams
Candidate Requirements
- Fluent written and spoken Spanish
- Good working knowledge of English (level B2)
- Previous customer service experience is not required
- Comfortable using computers and support tools
- Clear communication skills and problem-solving ability
- Ability to work independently in a remote environment
- Willingness to relocate and reside in Greece
Employment Offer
- Full-time employment contract
- Paid onboarding and training
- Remote working arrangement from Greece
- Paid relocation package
- Benefits in line with local labor regulations
Equal Opportunity Statement
All qualified applicants will be considered based on job-related criteria only.
Sueldo: 24.678,93€-39.298,42€ al año
Ventajas:
- Acciones empresariales
- Cesta de navidad
- Comidas en la empresa
Ubicación del trabajo: Empleo presencial
📌 Customer Service Agent (España)
🏢 Photonetics
📍 España