About the Opportunity

We are looking to hire a Customer Experience & Front Desk Coordinator with a strong international mindset, who will play a key role in managing the client experience and providing administrative support.

This position is idóneo for candidates accustomed to working in multicultural environments, with a high level of language proficiency and a strong customer-oriented approach.

We are a Spanish language school in Valencia for international students with over 10 years of experience in the sector. Our quality standards and proven track record define the way we work.

Responsibilities

- Manage front desk operations and ensure an excellent, personalized client experience
- Plan and coordinate schedules, appointments, and bookings
- Oversee smooth day-to-day operations
- Handle incidents, resolve issues, and manage complaints
- Perform administrative and invoicing tasks
- Use CRM systems to manage and track client interactions
- Identify commercial opportunities and support sales activities
- Coordinate tasks and contribute to team organization
- Propose and implement improvements in internal processes

Profile we are looking for

- Experience in reception, administration, or customer service
- Strong organizational and multitasking skills
- Excellent communication skills




- Customer-oriented mindset with intercultural sensitivity
- Proactive, solution-oriented, and professional attitude
- Experience with digital tools and CRM systems
- Knowledge of administrative processes and invoicing
- Advanced proficiency in at least 3 foreign languages (mandatory)
- Experience in international environments or working with international clients
- Based in Valencia and holding a valid work permit

Work Environment

- Dynamic and multicultural team
- Daily interaction with international clients
- Collaborative, inclusive, and professional culture
- Equal opportunities and professional development

Nice to Have

- Experience in high-level customer service environments
- Commercial or sales-oriented profile
- Organizational and leadership skills

What We Offer

- Stable position in a growing company
- Modern and international work environment
- Real opportunities for career development
- Ongoing training

Interested?

If you are motivated by working in a dynamic, international environment focused on client excellence, we would love to hear from you.

Apply via email at [email protected] or send your CV via LinkedIn private message

Job Types: Full-time, Permanent

Pay: 1,500.00€ - 1,700.00€ per month

Work Location: In person

📌 Customer Experience & Front Desk Coordinator (Reception, Administration & Client Experience role in (España)
🏢 EL CARMEN SPANISH SCHOOL
📍 España