What you will do at HYVE:
We at HYVE believe in the power of open innovation and have been working with a user-centric focus for over 20 years. To that extent we have established several online research communities for our clients to foster continuous user feedback for ideation & concept development, most notable in our very own HYVE Crowd. Leveraging these platforms, our experienced researchers engage our communities on a continuous basis for feedback and inspiration.

As a community manager you would be tasked with:
- Being responsible for the strategic development of our communities
- Definition & execution of engagement strategies
- Regular monitoring & reporting on the current state of the community
- Developing a recruiting strategy to grow our different online communities with the right participants
- Recruit new participants via our recruitment partners and managing communication with our partners
- Setting up the platforms for live-phases with the input from our research and graphic design team




- Communicating with a cross-functional team and writing up your findings and observations
- Partnering with our research team to develop insights into community dynamics and feature development
- Moderation & interaction with the community both inside and outside live phases
- Being the point of contact for platform-related questions on set-up & capabilities for our cross-functional project teams
- Collect feedback on usability and derive recommendations for improvements

What you should bring along:
- Experience with social media marketing or social networking
- A feeling for aesthetics and compelling design to create compelling engagement stories in collaboration with our design team
- An exceptional communicator, written and verbal in English (native or B2 - C1 level)
- A proactive planner and executor
- Comfortable with ambiguity

You can do that, too? Wow:
- Existing experience in managing an online community
- Experience with community platforms like inkling
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📌 Community Manager (Las Palmas de Gran Canaria)
🏢 HYVE - the innovation
📍 Las Palmas de Gran Canaria