Company Description
YoBrands/Rank International, part of The Rank Group, is a leading online gaming operator in the Spanish markets with an expanding online and offline portfolio focused on bingo, casino and sports betting with 4 leading brands: YoCasino, YoBingo, YoSports and Enracha.

Our goals are to provide entertainment and community to our customers with our websites and apps so that they can access our products from their mobile phones, tablets while communicating with one another.

We offer our own bingo and slots software and more than 2000 games from the best game providers. We also offer live shows such as El Show De YoBingo and YoSports TV

With offices based in Barcelona, Ceuta & Malta we always strive to bring joy and security to our customers. Additionally, we will be launching soon in other regulated markets

We are looking for a proactive and driven Payments and Risk Operations Team Manager to lead our Fraud, Payments and KYC-related operations across Spain and Portugal.

The position offers an attractive compensation package and strong working conditions,



with real ownership and impact on operational strategy.

Key Responsibilities
- Lead and develop the Payments and Risk Operations team, ensuring high performance, quality and efficiency.
- Oversee daily fraud monitoring, payment reviews and operational risk controls.
- Manage KYC processes, document verification and high-risk customer reviews in close coordination with Compliance.
- Monitor payment performance, declines, withdrawals and chargebacks in collaboration with our payment provider (Nuvei).
- Optimise and manage fraud prevention tools, rules and alerts (including SEON).
- Ensure effective ticket management, prioritisation and productivity through Zendesk.
- Identify fraud trends, payment risks and operational gaps, proposing improvements and new controls.
- Produce regular reporting on fraud, payments, risk metrics and team performance.
- Support operational alignment and risk processes a

📌 Payments & Risk Operations Team Manager (Ceuta)
🏢 Rank International
📍 Ceuta