Are you a

Microsoft Contact Centre as a Service (CCaaS) Lead Software Engineer

seeking a

new interesting challenge ?
Lea el resumen de esta ocasión para comprender qué habilidades, incluidas las habilidades interpersonales relevantes y el dominio de paquetes de software, se requieren.
If your answer is yes, it’s your lucky day so keep reading,

it can be just what you're looking for
Provide technical leadership and guidance to Software Engineers and SDETs across build and support squads.
• Lead troubleshooting, issue resolution, bug fixes, and performance optimization in production environments.
• Promote DevOps best practices, automation, monitoring, logging, and CI/CD pipelines across squads.
• Ensure compliance with design principles, coding standards, and configuration-over-customization best practices.
• Microsoft Dynamics 365 Contact Center (CCaaS)
• Dynamics 365 CRM
• Azure
• DevOps & CI/CD Pipelines
• Monitoring, Logging & Automation Tools
• Agile / Scrum Methodologies
Bachelor's Degree.
• Strong experience with Microsoft Dynamics 365 Contact Center (CCaaS).




• Strong experience with Dynamics 365 CRM.
• Experience working in Agile environments and DevOps practices.
• Azure knowledge is highly desirable.
• English: Advanced (C1).
Hybrid (TCS Madrid).
• Remote Work: Up to 2 days per week.
Permanent contract - We offer

indefinite contracts

from the first day.
• Pay and benefits -

Competitive salary

and a

flexible compensation plan

adapted to your needs (Ticket restaurant plan, Childcare Ticket, Transport Ticket and Health Insurance).
• Work from home options - We offer you a

financial support

every month for your

working from home expenses,

if your position allows work from home. Opportunity knocks - Being a part of a growing company, we want to support your path with a

career development plan

and

annual performance-based compensation reviews

.
• Bring your buddy - If

you have referred a friend for an open position

under the BYB Scheme and

📌 Tech Lead (Madrid)
🏢 Tata Consultancy Services
📍 Madrid