Madrid, Spain | Hybrid | Full-Time
Start Date: 7 September 2026
About the Role
We are currently looking for a
French-Speaking Account Manager
to join our client's growing team in
Madrid, Spain .
This is a
hybrid position , combining office-based and remote work. The adecuado candidate will be a confident French speaker with strong communication skills, a customer-focused mindset, and an interest in developing long‑term business relationships.
If you are motivated, commercially minded, and enjoy working in an international environment, this could be an excellent opportunity to develop your career in Spain.
Key Responsibilities
Manage and develop relationships with French-speaking clients and customers.
Act as the main point of contact for assigned accounts.
Understand client needs and provide appropriate solutions.
Maintain strong and professional relationships with existing customers.
Identify opportunities to increase customer satisfaction, retention, and account growth.
Follow up with clients regarding requests, issues, and ongoing activities.
Collaborate with internal teams to ensure a smooth customer experience.
Monitor account performance and work towards individual and team targets.
Maintain accurate and up-to-date customer information in internal systems.
Handle customer queries professionally and efficiently.
Identify potential upselling or cross‑selling opportunities where appropriate.
Ensure a high level of service and customer satisfaction at all times.
Requirements
Fluent/native‑level French
– C1/C2 level.
Good command of
English
for communication in an international working environment.
Previous experience in
Account Management, Customer Success, Sales, Business Development, Customer Service, or a similar role
is an advantage.
Excellent verbal and written communication skills.
Strong relationship‑building and interpersonal skills.