Microsoft Contact Centre as a Service (CCaaS) Lead Software Engineer
seeking a
new interesting challenge ?
If your answer is yes, it’s your lucky day so keep reading,
it can be just what you're looking for
✍️
Provide technical leadership and guidance to Software Engineers and SDETs across build and support squads.
• Lead troubleshooting, issue resolution, bug fixes, and performance optimization in production environments.
• Promote DevOps best practices, automation, monitoring, logging, and CI/CD pipelines across squads.
• Ensure compliance with design principles, coding standards, and configuration-over-customization best practices.
• Microsoft Dynamics 365 Contact Center (CCaaS)
• Dynamics 365 CRM
• Azure
• DevOps & CI/CD Pipelines
• Monitoring, Logging & Automation Tools
• Agile / Scrum Methodologies
Bachelor's Degree.
• Strong experience with Microsoft Dynamics 365 Contact Center (CCaaS).
• Strong experience with Dynamics 365 CRM.
• Experience working in Agile environments and DevOps practices.
• Azure knowledge is highly desirable.
• English: Advanced (C1).
Hybrid (TCS Madrid).
• Remote Work: Up to 2 days per week.
Permanent contract
- We offer
indefinite contracts
from the first day.
•
Pay and benefits
-
Competitive salary
and a
adaptable compensation plan
adapted to your needs (Ticket restaurant plan, Childcare Ticket, Transport Ticket and Health Insurance).
•
Work from home options
️ - We offer you a
financial support
every month for your
working from home expenses,
if your position allows work from home. Opportunity knocks
- Being a part of a growing company, we want to support your path with a
career development plan
and
annual performance-based compensation reviews
.
•
Bring your buddy
- If
you have referred a friend for an open position
under the BYB Scheme and
she/he
is hired
you’ll receive a
very attractive
cash award.
•
Benefit from being a TCSer
️ – By being part of the TCS Spain family you can enjoy
benefit
📌 Tech Lead (Madrid)
🏢 Tata Consultancy Services
📍 Madrid
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