Company Profile:
Jimmy Choo encompasses a complete luxury accessories brand. Women’s shoes remain the core of

the product offer, alongside handbags, small leather goods, scarves, sunglasses, eyewear, belts,

fragrance and men’s shoes. CEO Hannah Colman and Creative Director Sandra Choi together share a

vision to create one of the world’s most treasured luxury brands. Jimmy Choo has a general store

network encompassing more than 200 stores and is present in the most prestigious department and

specialty stores worldwide. Jimmy Choo is part of the Capri Holdings Limited luxury fashion group.

Sales Associate - Jimmy Choo

Main responsibilities include:
- Providing exceptional standards of customer service surpassing customer expectations at every

opportunity by following our Selling Ceremony
- Demonstrating and reflecting the glamorous, luxury lifestyle image of Jimmy Choo through

customer service, attitude, personal grooming, dress code and behaviour
- Developing a detailed knowledge of the product including construction, materials, care and





design in order to provide exceptional and knowledgeable customer service
- Building, developing and maintaining your own client database ensuring repeat visits and

customer loyalty
- Resolving customer complaints promptly and successfully by investigating problems, developing

solutions and making appropriate recommendations to the store management
- Playing an active role in replenishing stock according to company procedures and policies
- Maintaining effective stock controls to ensure continued stock supply and ensure stock record

accuracy
- Participating and supporting the team in stock takes as and when required
- Attending and participating in all store meetings and training events as required ensuring good

communication is maintained
- Participating in, and representing Jimmy Choo during promotional events and activities
- Actively ensuring merchandise presentation reflect VM standards and general tidiness and

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📌 Sales Associate (Playa Puerto Banús)
🏢 Jimmy Choo
📍 Playa Puerto Banús