Organization- Grand Hyatt Barcelona

Summary

At Grand Hyatt Barcelona, one of the city’s newest and most prestigious luxury hotels, we are looking for a professional, welcoming, and service-oriented Concierge to join our Front Office team.

In this role, you will play a key role in creating memorable guest experiences by providing personalized recommendations, arranging services, and ensuring every stay is seamless, meaningful, and tailored to individual preferences.

This position is offered under a temporary replacement contract for medical leave coverage. If you are passionate about hospitality, enjoy interacting with people, and take pride in delivering memorable guest experiences, this is an excellent opportunity to grow your career within a world-class hospitality brand.

About The Role

As a Concierge, you will be an essential part of the guest experience at Grand Hyatt Barcelona, delivering personalized luxury service and creating memorable moments throughout the stay. You will warmly welcome guests, assist with curated recommendations,



and provide expert support to ensure a seamless and exceptional experience from arrival to departure.

This is an operational position with a rotating schedule, including shifts, weekends, and public holidays according to hotel operational needs. You will work closely with Front Office, Bell Attendants, Guest Relations, Housekeeping, and Food & Beverage teams to ensure an exceptional guest experience.

Key Responsibilities

Greet guests with a warm, professional demeanor, assisting them with personalized recommendations and fulfilling requests with care and efficiency.
Assist with arranging dining reservations, spa appointments, entertainment bookings, and special guest requests such as floral arrangements or gift deliveries.
Provide guests with detailed information about local attractions, exclusive experiences, and cultural events tailored to their preferences.
Support the Concierge team in coordinating daily guest service

📌 Concierge (Barcelona)
🏢 Grand Hyatt
📍 Barcelona