09 sep
|
SPSP Health
|
Madrid
09 sep
SPSP Health
Madrid
Are you a problem-solving pro with a passion for delivering top-notch customer experiences? Do you thrive in a dynamic, international environment? If you're multilingual and love helping people, we’d love to hear from you At SPSP Health , we’re making waves in the e-commerce industry , expanding our reach across Germany, Austria, France, Spain and other EU Countries . Now, we’re looking for a Customer Service Superstar to join our team in sunny Madrid
What You’ll Be Doing
Assist & Engage – Be the friendly voice our customers rely on Handle inquiries via phone, email, and chat with professionalism and empathy.
Solve Problems Like a Pro – Resolve issues quickly and efficiently, ensuring a great customer experience.
Process Orders & Returns – Ensure seamless order management and handle returns, exchanges, and refunds.
Stay Organised – Keep records updated in our CRM system and follow up on open cases.
Work as a Team – Collaborate with different departments to improve customer service processes.
What We’re Looking For
Fluent in Dutch (spoken & written) + good English skills.
Any additional languages like Spanish, German, Italian, Danish, Portuguese will be an added advantage.
Customer-focused mindset – You genuinely care about helping people
Problem-solving ninja – You think fast and handle challenges with ease
Organised & proactive – You juggle multiple tasks like a pro
Tech-savvy – Experience with CRM tools? Even better
What’s in It for You? If you’re ready to be part of an exciting and growing company,
J-18808-Ljbffr
📌 Customer Support Specialist (Madrid)
🏢 SPSP Health
📍 Madrid