Job summary/purpose
- You are a passionate Brand Ambassador and a business leader/partner, who conveys the Brand philosophy and values to the Store team and to the final Client._
- You hold yourself accountable for achieving a successful Department performance, supporting and implementing all activities to achieve the targets._
- You guarantee _excellence in_ Client experience, by being present on the sales floor and leading by example to placing the Client above all._
- You are a motivating and inspiring manager, you coach and work closely with your team to achieve their sales target, maximizing all the commercial opportunities_

Responsibilities

Leading the Business
- Drive your Department Team to exceed Financial targets and maximize sales performances and contribution to support the success of the entire store
- Support the Store Manager to develop and implement business plans, through the analysis of the department’s performances and proposal of relevant actiıon plans
- Drive the Department team to exceed their KPI targets




- Foster cross selling and up selling among product categories
- Be present on the sales floor, ensuring highest standard of approach and service to Clients.
- Foster the Omni Channel awareness among the team, as well as encourage and support the team in using digital tools to improve the relationship with clients and achieving the business objectives
- Foster the E commerce channel development through a timely response to orders received, always delivering a high standard of service
- Be constantly up-to-date on market trends (especially in relation to your department) and share ınsıghts wıth relevant functıons
- Ensure display attracts Clients and maximizes sales, in accordance with Company guidelines

Client development
- Place the Client above all, leading by example to create a welcoming environment and ensure the Team strives to meet their every need and request
- Foster a Client centric mindset developing and maintaining solid Client

📌 Department Manager (Barcelona)
🏢 Prada
📍 Barcelona