LEVEL is a long-haul airline based in Barcelona and part of the IAG group. The company is customer-centric and places a strong emphasis on values such as commitment, an open attitude, a constant drive for improvement, and making travel easy for their customers. With a focus on providing an exceptional customer experience, LEVEL is committed to delivering top-notch service and exceeding the expectations of their passengers

Job Purpose
The RM Systems, Processes & KPIs Manager is the strategic owner of the Revenue Management "engine." The primary goal is to maximize the efficiency of the Revenue Management System (RMS), streamline operational workflows, and establish a world-class KPI framework. This role ensures that our technology, data, and processes are perfectly aligned to enable the Pricing and RM teams to achieve peak CRASK performance and network profitability.

The RM Systems, Processes & KPIs Analyst reports to the Head of Revenue Generation.

Main Accountabilities
1. RMS Ownership & Technical Strategy
- System Calibration:



Lead the administration and fine-tuning of the Revenue Management Systems (Air Rm & PROS). Manage demand forecasting models, influence factors, and optimizer settings.
- O&D; Logic & Inventory: Oversee the technical transition and maintenance of Origin & Destination (O&D;) controls, ensuring the Bid Price logic is effectively capturing the network value of every seat.
- Data Integration: Ensure seamless data flow between the PSS, the RMS, and external pricing feeds like Infare.

2. Process Excellence & Business Automation
- Standard Operating Procedures (SOPs): Design and enforce the "RM Playbook," standardizing how analysts interact with the system (e.g., handling seasonal peaks, major events, or tactical cancellations).
- Automation Roadmap: Drive the automation of repetitive tasks using SQL, Python, or RPA to shift the team’s focus from manual data entry to strategic decision-making.
- Pricing Filing Liaison: Work closely with the Pricin

📌 Revenue Management Systems, Processes (Viladecans)
🏢 LEVEL
📍 Viladecans