Company Description
EcoVadis is the leading provider of business sustainability ratings . Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social and ethical risks. Be a part of the general sustainability change in business. We are looking for an (Associate) Account Manager to join our team. In this position, we are looking for an individual that can support customers throughout the DACH region. Fluency in English and German is required
Account Management and Customer Success:
Manage a portfolio of up to 30 customers, ensuring they maximize the value they get from the EcoVadis solution and maintain a high level of satisfaction and engagement with the service and tools
Provide thought leadership and effectively communicate the EcoVadis vision for Sustainable Supply Management
Establish and maintain strong relationships with customer project managers, decision makers, and executive sponsors throughout the customer lifecycle




Develop a customer program plan and act as the main point of contact for your accounts, providing proactive and reactive project management support and resources
Liaise between customer and EcoVadis teams (sales, sustainability, operations) to solve customer challenges and find opportunities and solutions
Partner with the Sales team to secure contracts renewals and support upsell opportunities
Contribute to Ecovadis continuous improvement process by providing feedback to the product management team on solution development needs
Lead and/or support a variety of Customer-focused projects
Teamwork, peer-coaching, and best practices sharing to contribute to the development of EcoVadis service and to maintain a positive and motivating atmosphere
5+ years successful customer management, account management, or consulting experience acquired in a fast paced environment
~ Knowledge of procurement systems a

📌 Associate Relationship Account Manager (Laza)
🏢 Ecovadis
📍 Laza