The purpose of this role is to enable and support project delivery through the capture and analysis of user and business needs, ensuring project outcomes are aligned with the service vision and business strategy.
Omega CRM, a Merkle & Dentsu company, is a leader in Customer Experience services with over 20 years of experience leveraging technology for marketing and driving innovative customer relationships. We are currently looking for a Salesforce Consultant to join our team
Requirements Analysis.
Design and implement functional solutions in projects.
Provide effort estimations for projects.
Work in coordination with the rest of the Omega team and/or the client to contribute to the fulfillment of project objectives.
Analyze and improve application performance.
Collaborate with technology providers when required by the project.
Comply with the agreed software quality standards set by Omega's Technical Management.
Generate functional documentation for completed projects.
Languages (Mandatory):



Full professional proficiency in English is required (capable of driving business conversations and fluent written/spoken communication).
Salesforce Core Expertise: 4 years of proven experience in Salesforce administration, configuration, and consulting roles.
Multi-Cloud Experience: Strong hands‑on experience working with different Salesforce clouds, such as Sales Cloud, Service Cloud, and Experience Cloud.
Solid experience working under Agile delivery principles (SCRUM).
Languages (Mandatory): Full professional proficiency in English is required (capable of driving business conversations and fluent written/spoken communication).
Permanent contract.
We make it easy. Home Office. Health insurance.
Professional development: About Us Omega CRM, a Merkle Company, is a general digital company specialising in accelerating the Business Experience (BX) of our clients through customer‑centric solutions, technology, and data -- all enhanced by AI.
Together with Merkle, we form the larges

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