Описание

Glovo is a local delivery platform offering on-demand services from restaurants, grocers, supermarkets, and retail stores. It connects users, businesses, and couriers through technology across more than 1,500 cities in 23 countries.

Задачи

- Own and define the global courier fraud strategy across all Glovo markets;

- Address courier-related challenges at local, regional, and general levels;

- Develop scalable self-service dashboards and monitoring tools for local teams;

- Perform deep-dive analyses to identify quality gaps and propose actionable solutions;

- Provide leadership with regular updates and reports on courier quality performance, risks, and opportunities;

- Develop analytical models and frameworks to monitor fraud risks, predict potential no-shows, and optimize fleet distribution;

- Collaborate with Operations, Fraud Prevention, Product, and Data teams;

- Design data-informed solutions that improve courier satisfaction and operational excellence.

Требования
- Degree in Engineering, Business, Economics, Project Management, Business Analytics, or another data-driven domain;





- 3+ Years of experience providing internal teams with data for decision-making and acting on those insights;

- Strong analytical and coding skills;

- Good SQL and Excel proficiency or extensive coding experience;

- Experience withBI platforms such as Looker, Tableau, or PowerBI;

- Strong strategic vision and business mindset;

- Excellent problem-solving and analytical skills;

- Ability to break down complex problems into solutions;

- Comfortable working in a high-growth, high-performance environment and dealing with ambiguity;

- Exceptional verbal and written communication skills;

- English is a must;

- Proactive, organized, and detail-oriented. xhfqzwm

Условия
- Equity plan;

- Private health insurance;

- Monthly Glovo credit;

- Discounts on transportation, food, kindergarten expenses, and gym memberships;

- Extra time off;

- Enhanced parental leave;

- Office-based nursery;

- Online therapy and wellbeing benefits;

- Work from home two days a week and work from anywhere for up to three weeks a year.

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📌 Data Analyst In Courier Fraud (Barcelona)
🏢 Enfint
📍 Barcelona