Location : remote within Spain, Portugal, or India
Reports to : Director - Enterprise Solutions, Cloud & Service
Key Responsibilities
Design and maintain the enterprise architecture for the Modern Workplace domain, including endpoint management, collaboration platforms and identity/access integration
Define and drive the roadmap for Microsoft 365, Intune/Endpoint Manager, Windows 11 (Enterprise/LTSC/IoT LTSC) Apple Business Manager, Manage Engine Endpoint Central, Soti MDM and related client technologies
Define the architecture and rollout strategy for AI-powered workplace tools (e.g. Microsoft Copilot Cowork, Microsoft Copilot for Microsoft 365) including licensing, data governance and security considerations
Define and monitor Digital Employee Experience (DEX) strategy
Ensure outsourced services align with enterprise architecture standards
Establish architecture standards, reference designs and governance guidelines for device management, application deployment (e.g. Autopilot) and Zero Trust/Conditional Access policies
Establish governance guidelines for responsible AI use within the Modern Workplace domain, in coordination with security and compliance stakeholders
Evaluate and select new tools and technologies to improve employee experience, security posture and operational efficiency
Evaluate emerging AI capabilities in endpoint and device management (e.g. AI-assisted troubleshooting, predictive maintenance, anomaly detection) and assess their fit for the organization
Collaborate with security, infrastructure and service management teams to ensure alignment across the broader IT architecture
Support and guide technical teams during implementation, acting as a design authority and escalation point for architectural decisions