Managing full project cycles from initial receipt of brief from Account Management or Sales to sign-off for invoicing—via planning, scheduling, budgeting, problem solving, monitoring quality of deliverables, delivery to clients and post-project review—all while adhering to VSI’s processes and quality standards

Managing workflows to ensure projects are completed on a timely basis, within agreed budget and to a high quality at all times

Close financial monitoring and control of projects through budgets, invoicing and change orders, achieving targeted levels of profitability

Providing operational support to Sales and Account Management at quoting stage where needed

Proactively maintaining a thorough understanding of VSI’s core businesses to be able to advise clients on our services and pass on cross‑selling opportunities to Sales

Preparing project reports for the account manager and/or Head of Department as required

Arranging production meetings or conference calls with clients on complex projects and maintaining strong communication channels





Using your initiative to deal with client or supplier issues and escalating to line manager where required

Identifying improvement opportunities for projects, accounts and processes

Discussing and understanding each client's specific requirements and offering advice if necessary

Processing supplier and client invoices timely and accurately

Working with internal tools, making sure all data is entered correctly and life cycle of projects is managed efficiently

Performing any ad hoc admin

About The Role

Managing full project cycles from initial receipt of brief from Account Management or Sales to sign-off for invoicing—via planning, scheduling, budgeting, problem solving, monitoring quality of deliverables, delivery to clients and post-project review—all while adhering to VSI’s processes and quality standards

Managing workflows to ensure projects are completed on a timely basis, within agreed budget and to a high quali

📌 Global Client Operations Project Manager (Madrid)
🏢 VSI / Voice & Script International
📍 Madrid