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Todos los posibles candidatos deben leer con atención los siguientes detalles de este trabajo antes de presentar una candidatura.

- Handle technical queries and incidents received via phone, email and ticketing tools

- Perform basic incident management and first-level troubleshooting

- Provide customer support in multiple languages, mainly in English, for assigned audiovisual projects

- Coordinate with internal teams to ensure incidents are properly escalated and resolved

- Support international clients in a dynamic, technology-focused environment

- Maintain technical management and service continuity for audiovisual projects across more than 100 countries

Requirements

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- Previous experience in administrative tasks and technical customer support

- Fluent written and spoken English (essential)

- Knowledge of other languages is highly valued

- Good command of Microsoft Office tools (Excel, Teams, Outlook)

- Experience using instant messaging tools and ticketing or project management platforms

- Service-oriented mindset, strong communication skills and willingness to learn





- Ability to work in a structured way and handle repetitive processes with attention to detail

Core Competencies

Demonstrates expertise in technical customer support and incident management, with a strong focus on service continuity for audiovisual projects. xqbhyrx Proficient in handling technical queries in a multilingual environment while maintaining attention to detail and effective communication.

Highest-signal resume keywords

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- Technical Customer Support

- Incident Management

- Fluent English

- Microsoft Office Tools

- Service-Oriented Mindset

Hard Skills

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- Incident Management

- First-Level Troubleshooting

- Technical Support

- Administrative Tasks

Soft Skills

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- Strong Communication Skills

- Willingness to Learn

- Attention to Detail

Industry Keywords

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- Audiovisual Projects

- Service Continuity

- Multilingual Support

- Dynamic Environment

Tools & Technologies

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- Ticketing Tools

- Project Management Platforms

- Instant Messaging Tools

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📌 Technical Support (La Coruña)
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📍 La Coruña