Mobile Solutions Support Engineer
Madrid, Spain | Hybrid

General Mobile & Telecom Solutions

Are you passionate about technology, engineering and solving complex technical problems ?
At Valid , we are looking for a Mobile Solutions Support Engineer to join our Operations & Support team within Mobile Solutions , based in Madrid.

You will work in a hands-on engineering environment supporting our Trusted Connectivity solutions , collaborating closely with Development, Product, Release and Global Support teams.
Linux & Systems | Telecommunications | Software | Networking | Databases | Cloud | Production Operations

Importantly, this is not simply a ticket-based support role . You will investigate complex issues, identify root causes, support deployments, develop operational tools and contribute to improving the reliability and efficiency of our platforms.

Provide L2/L3 technical support and troubleshooting across products and production services.
Investigate incidents, analyze logs and perform root-cause analysis .
Monitor production environments and identify performance,



availability and reliability issues.
Develop and maintain operational tools using technologies such as Python, Java, Perl and Shell scripting .
Support software deployments across staging and production environments .
Work with Linux/Unix, SQL, databases, JBoss/WildFly, XML, SOAP and web services .
Support environments involving AWS, high availability, load balancing and clustering .
Collaborate with global teams and customers during technical incidents and ensure appropriate communication and follow-up.
Participate in on-call activities , provide on-site support and travel internationally when required.
Degree in Computer Engineering, Telecommunications, Electronics, Computer Science or a related field .
~3+ years of experience with Linux/Unix , preferably Red Hat Enterprise Linux.
~ Solid knowledge of TCP/IP, networking and troubleshooting tools .
~ Experience with SQL and database concepts .
~ Exp

📌 Mobile Solutions Support Engineer (Madrid)
🏢 Valid
📍 Madrid