08 sep
|
Atos
|
Santa Cruz de Tenerife
08 sep
Atos
Santa Cruz de Tenerife
Customer Support Agent with Dutch & English
Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory requirements.
With more than 52,000 employees serving over 4,500 clients across 54 countries, Atos helps modernize core IT systems, accelerate cloud and data transformation, strengthen cybersecurity, and deliver secure digital workplace environments to support its clients, its employees and society. Atos also provides consulting and advisory services through its Atos Amplify brand.
A trusted partner in operating complex and mission-critical environments, Atos supports organizations across highly regulated and sovereign contexts.
Atos Group is a general leader in digital transformation with c. 7.2 billion, operating in 54 countries under two brands - Atos for services and Eviden for products and systems.
European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. We are looking for a Customer Support Agent with Dutch & English to join our team in Tenerife. Interact with customers via telephone, e-mail and web, providing technical support and problem-solving expertise.
Contribute to the helpdesk knowledge base by identifying resolution gaps and authoring submissions.
Evaluate new services, processes and technologies introduced at the helpdesk.
Participate in training programs to support new technologies, procedures and customer service enhancements.
Collaborate with departmental staff to promote and maintain strong customer service values.
Escalate unresolved issues to support leads or designated service groups.
Languages: Proficiency in Dutch and English (manda
📌 Customer Support Agent with Dutch (Santa Cruz de Tenerife)
🏢 Atos
📍 Santa Cruz de Tenerife