08 sep
|
AccorHotel
|
Laza
SLS Barcelona is seeking a Guest Experience Agent to join the team under the Guest Experience Manager. You will provide a naturally friendly, helpful, and responsive level of service to guests from arrival to departure.
Responsibilities include greeting guests, informing them about facilities, analytics on guest feedback, resolving inquiries with empathy, and coordinating with other departments to personalize stays and exceed expectations.
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📌 Guest Experience Concierge & VIP Service Expert (Laza)
🏢 AccorHotel
📍 Laza