Main Job Authority

Reception & Visitor Experience Serve as the first point of contact for visitors, clients, and external partners. Welcome and assist visitors in a professional, friendly, and courteous manner. Notify employees of visitor arrivals and support a positive visitor experience. Maintain a professional and welcoming reception area. Offer refreshments and ensure guests feel comfortable and well attended during their visit. Access Control & Security Manage visitor access and ensure compliance with security procedures. Issue, track, and collect visitor badges. Support access card administration and maintain visitor records. Monitor reception and common areas to ensure a secure environment. Mail & Package Management Receive and distribute incoming mail, parcels, and courier deliveries. Record deliveries and notify recipients promptly. Coordinate with courier service providers when required. Meeting Room & Office Support Ensure meeting rooms are organized, equipped, and ready for use. Support meeting setup, hospitality arrangements, and office events. Assist with general office operations and administrative coordination as needed. Workplace safety Maintain a safe and secure working environment for employees, visitors, and contractors.



Support workplace health and safety procedures and ensure compliance with office policies. Monitor office facilities and report any health, safety, or maintenance issues promptly. Contribute to a safe, organized, and welcoming workplace environment. Vehicle test Safety Management Coordinate test vehicle parking and charging arrangements in the underground garage. Support related safety management and ensure compliance with company procedures. Assist in reporting and escalating any issues requiring attention.

Minimum Qualifications

Previous experience as a Receptionist, Front Desk Officer or similar customer-facing position. Strong customer service orientation and hospitality mindset. Excellent communication and interpersonal skills. Professional appearance and polished presentation. Ability to remain calm, courteous, and efficient in a fast-paced environment. Strong organizational and multitasking skills. Good working knowledge of Microsoft Office applications. Experience using visitor management systems and access control systems is an advantage. Fluency in English and Spanish is required; Chinese or additional languages are a plus. High level of discretion, reliability, and attention to detail.

📌 Front Desk Receptionist (Castro)
🏢 Renrui HR
📍 Castro