Provide first-line support for SAP Business One users across purchasing, inventory, finance, production, and reporting
Troubleshoot SAP Business One issues by identifying root causes and understanding system configuration
Work with business users to understand processes, resolve issues, and recommend improvements
Manage and prioritize business system support requests based on business impact
Support BPA integrations, monitor failures, reprocess transactions, and elevate structural issues
Assist with EDI-related issues and coordinate with internal and external stakeholders
Support ERP upgrades, system implementations, testing, and continuous improvement initiatives
Assist with requirements gathering, documentation, and User Acceptance Testing (UAT)
Support Google Workspace administration, user provisioning, and access management
Troubleshoot macOS hardware and software issues and prepare devices for new hires
Support endpoint management through MDM platforms and maintain IT asset inventory
Report to the Director of Strategic Business Ops
Requirements




~ Must be based within a 1 hr drive to Barcelona
~ Hands-on experience supporting SAP Business One (required)
~ Strong understanding of SAP Business One functionality and system configuration
~ Strong analytical, troubleshooting, and root cause analysis skills
~ Experience supporting ERP systems and business processes
~ Exposure to BPA, EDI, or other business system integrations
~ Experience with Google Workspace and macOS environments (nice to have)
~ Advanced Excel/Google Sheets skills
~ SQL knowledge is a plus
~ Experience with ticketing systems such as Halo, Jira, or ServiceNow is preferred but not essential
~ Strong communication and problem-solving skills
~3–6+ years of experience supporting ERP or business systems
~ Proven experience with SAP Business One
~ Bachelor's degree in Information Systems, IT, Computer Science, or a related field preferred
~ Fluency in English (written and spoken); Spanish is a plus
~ Mus

📌 Business Systems Analyst, SAPSupport (Barcelona)
🏢 Jobtailor
📍 Barcelona