08 sep
|
hotelbedsgroup
|
Islas Baleares
08 sep
hotelbedsgroup
Islas Baleares
HBX Group in Mallorca seeks a Product Support Specialist for its Product Operations team. You will resolve technical and functional issues reported by clients, while helping improve the support model, hotel care and tool usage with clear, empathetic communication.
You will handle tickets via Zendesk, analyze logs with Kibana, review traces with Bruno, and escalate via JIRA. Experience with SaaS support and PMS systems is valued.
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📌 Hospitality SaaS Technical Support Specialist (Islas Baleares)
🏢 hotelbedsgroup
📍 Islas Baleares