Jobgether is seeking a Support Self-Serve Team Lead based in Spain to own and scale the self-serve support ecosystem. You will drive AI chatbots, in-app guidance, and help center content to reduce tickets and improve customer satisfaction, working remotely in a distributed European team.
You will collaborate with Product, Engineering, Customer Success, and Technical Writing to turn recurring issues into scalable, self-serve solutions and mentor a small team while measuring impact with key
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📌 Lead, Self-Serve Support & AI Chatbots (Remote Europe) (Málaga)
🏢 Jobgether
📍 Málaga
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