This is a fixed term contract position*
*This is a fixed term contract position* This position offers an exciting opportunity to make history and become a member of a team whose purpose is to solve complex challenges and create unprecedented customer experiences. The Central Operations Area Manager ensures positive interactions between Amazon drivers, third‑party companies, and Amazon Operators and delivers on operational objectives. Through the use of tools, management of a team of associates, and coordination with various partners, Assistant Shift managers are accountable for cost, customer experience, and delivery partner experience. In addition, you will be instrumental in developing best practices and standard work for the network. Area Managers will lead a team of up to 25 associates, serving as problem solver and primary escalation point for the team, provide periodic updates to Program Managers about status of the operation or any major escalations, allocate labor and train new associates, drive continuous improvement into our operation,



and enforce SOP compliance and SLAs response times.
Use data‑driven decision making to achieve daily operational excellence.
Leverage quantitative analysis to identify best practices that improve customer, cost, and delivery partner outcomes
Enforce SOP compliance and SLAs response times, and escalate any deviation from the standard
Ensure work areas remain clean and are properly equipped
Ensure successful area performance, through tracking and reporting metrics
Experience using data to influence business decisions
Knowledge of advanced English at CEFR level B2/C1
Bachelor's degree
Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
Experience in program management, logistics, operations, supply chain, transportation, or equivalent
Bachelor's degree or above in Operations, Business, Project Management or Engineering
Experience with SQL and Python scripting
Experience designing or

📌 Central Operations Area Manager (Barcelona)
🏢 Amazon
📍 Barcelona