At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Learn more at The Field Service Engineer, Ophthalmology is responsible for providing specialized technical service and support for ophthalmic surgical equipment used in cataract, refractive and Ocular Surface Disease (OSD) procedures.The role is based in Barcelona, covering areas with a strong installed base of ophthalmic medical devices, and requires close proximity to customers to ensure fast, high-quality technical support in operating room environments.This position plays a key role in maintaining optimal equipment performance, supporting surgeons and clinical staff, and ensuring high customer satisfaction. In addition,



the Field Service Engineer contributes to the development of long-term customer relationships and the growth of service contract and service solutions business.The role operates within the European Field Service organization, working closely with the local Equipment Manager, Sales, and Clinical teams, with occasional travel within the EMEA region if required.RESPONSIBILITIES:Provide first-line on-site technical support for ophthalmic surgical systems, addressing customer issues in hospitals, clinics, and ambulatory surgery centers.Perform preventive maintenance, safety checks, troubleshooting and repairs in compliance with legal requirements, MDR/MDD regulations, and J&J; service policies.Implement mandatory upgrades, performance improvements, and modifications across the ophthalmic installed base.Closely monitor system performance and proactively identify potential technical risks impacting surgical procedures.Act as technical point of contact for key ophthalmology accounts in the assigned territory.Support critical customer situations outside the assigned territory when required, respecting loc

📌 Field Service Engineer (Barcelona)
🏢 Johnson & Johnson
📍 Barcelona