? Madrid
? Permanent contract · Start date: ASAP
? International environment
? Do you enjoy taking ownership, solving problems, and building things from scratch?
At Combo, we're looking for our next Customer Success Manager to take care of our Spanish market.
Spain is a strategic market for Combo. We already have an established local Sales team and a growing customer base. Our next challenge is to continue structuring our Customer Success approach while ensuring our Spanish customers get the support and experience they need to succeed with Combo.
This is a highly hands-on and operational role.
You won't simply manage a portfolio of customers. You'll take ownership of their overall experience: from supporting key accounts to handling day-to-day requests, while also building scalable processes that will allow us to grow.
? More than 150,000 employees use Combo every day.
To check their schedules. Track their hours. Manage their teams.
At Combo, we build HR solutions for companies with deskless teams: restaurants, hotels, retailers, pharmacies, bakeries, sports and leisure businesses,



and more.
The adventure started in 2016 with a simple idea: making HR easier for businesses and the people who run them.
Today, thousands of companies across Europe rely on Combo to simplify their day-to-day HR operations.
Our platform brings together the tools teams need every day: scheduling, contract management, payroll preparation, team communication, and productivity tracking.
And we're still growing.
? Your role
You'll be the main point of contact and advocate for our Spanish customers.
Your mission is simple: help them get the most out of Combo while building a Customer Success approach that can scale with our business.
The role combines Account Management, Customer Success, Customer Care, and continuous improvement.
You'll support our customers every day
You'll build strong and trusted relationships with our key accounts and help them get the most value from Combo.
You'll also han

📌 Customer Success Manager (Madrid)
🏢 Combo
📍 Madrid